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Special notice: Coronavirus (covid-19)

Last updated: 1st June 2022

This page is designed to provide information on the measures that La Crisalida Retreats is taking regarding the current COVID-19 (coronavirus) pandemic. We also include information about regulations in Spain, as they apply to the Retreat.

Spanish regulations

Regional governments are responsible for health care in Spain; the retreat is in the Valencian Community. Mask wearing is no longer compulsory, except in health care settings, pharmacies and on public transport (including taxis). 

Travelling to Spain

For most residents of EU member states to enter Spain, you must have proof (electronically or on paper) of one of the following (1) proof of full vaccination at least 14 days before arrival and will be valid up to 270 days from the administration of this last dose, OR (2) a negative test (PCR or equivalent or rapid antigen test within 48 hours of arrival) OR (3) evidence of recovery from a prior infection within last 180 days. This can be via the EU Digital COVID certificate (EUDCC). 

Travellers from outside the EU, or people who do not have the EU digital COVID certificate, they must complete an electronic health form before arrival, which is available on the Spanish Travel health website here: https://www.spth.gob.es/

However, things can change so we recommend that you always check the travel health website listed above.

For travellers from outside the EU (including UK) you must have a Covid-19 recovery or vaccination certificate, that the Spanish Ministry of Health recognises.

Please be aware that the authorities may request to see a paper or electronic copy of these upon arrival (at the airport) and non-compliance can result in a fine. 

We recommend that you check with your airline and your national government about country specific restrictions on travel and/or access into Spain. We also recommend that you check with your national health body or government for travel advice, in case you may have local travel restrictions, for example when you return home. 

More information about all current rules for travel into Spain can be found on: the Spanish Travel health website: https://www.spth.gob.es/

Health and safety measures

The health and wellbeing of our guests and staff has always been our priority, so we have made a number of changes to give you added peace of mind, whilst still offering you the same relaxing and rejuvenating La Crisalida retreat experience. These actions include:

On arrival at the airport

Working with our airport transfer provider to ensure social distancing measures are in place. It is a requirement in Spain to wear face masks whilst travelling on public or in shared transport, so you need to bring a facemask with you for your transfer to the retreat.

At the retreat

We have made a number of changes around the retreat and to our processes, in line with local and national guidelines, including:

  • Expanded health questionnaire and consent form on arrival at the retreat for all guests.
  • You must show your photo ID at check-in
  • Sanitising gel in communal areas, including one at the entrance to the retreat for use each time you come in or go out.
  • Air purifiers in communal areas (hospital grade filters).
  • A carefully planned activity schedule offering the full range of activities on a staggered basis where necessary. 
  • Equipment for the activities will be given to you upon arrival, so you can have your own yoga mat and equipment for your time at the retreat. You will need to bring your equipment to the activity. Rebounders will be sanitised after each use. Additional sanitising gel and paper towels will be available for use in the activity room. It is your responsibility to return all of the equipment before you leave the retreat.
  • The buffet is now self-service (covered). Hand sanitser is available and we ask that you sanitise your hands first. Menus are displayed in the dining room, behind glass, and a limited number of juice supplements will be available upon request.
  • Teas are available in the dining room – you are welcome to take teabags to your room to make your own drinks (kettles are available in your apartment).
  • Changes to reception and dining areas, to open up the space, improve guest movement around the area and to ensure social distancing.  Dining areas are arranged in accordance with current regulations. You are welcome to sit in any of the indoor or outdoor areas to dine, or to take the food to your apartment if you prefer.
  • Although face masks and social distancing is no longer a rule, we do suggest bringing a mask with you when out and about. 
  • Enhanced cleaning and disinfecting procedures are in place in all communal areas.
  • We’ve made changes to the layout of the twin-share apartments, to ensure social distancing. We have created two individual sleeping areas with personal seating within the large apartment. There is a smaller shared lounge area, as well as the shared kitchen and bathroom. This gives you more personal space whilst still enjoying the good value price of a twin-share apartment.
  • Four-share apartments are available. If you choose a multi-share apartment you will be considered a household unit. 
  • Changes to cleaning of guest apartments, to reduce contact between cleaning team and guests. Sanitising product will be supplied in every apartment for use if you choose. Disinfectant is used to clean the rooms in between guests.
  • Staff will wear face masks indoors when social distancing cannot be maintained or when appropriate, for example during the tour of the retreat or when we show you to your room. This is for your safety and the safety of our staff. Masks will be available at reception to purchase if you forget yours or need another.
  • Masks will be worn by our staff during holistic treatments, and it is your choice to wear your mask. 
  • All staff are trained on what to do in the case of an infection being identified and we have clear procedures in place to look after you.
  • The infra-red sauna is open, for single use (or household use) only. 
  • Special measures have been taken for the pools and the sunbeds will be cleaned regularly. We ask that guests wipe down their sunbed after use, gel and paper will be available to do so.
  • La Crisalida water bottles are available to purchase – the free bottles we used to provide have been removed.
  • Communal water coolers are available, and we will be sanitising them regularly throughout the day.
  • Some information materials have been removed from the room such as the information pack. This information will be made available another way and you can always ask reception.
  • Apartment keys will be disinfected between guests.

This list shows many of the measures in place ready for our guests. We think that these safety measures will help you to feel reassured, but should not impact upon your ability to relax, rest and rejuvenate.

Before you leave home

A few days before you leave home to come to the retreat we’ll provide you with some suggestions of what to bring with you, such as packing your own mini sanitising gel and mask for when you’re on the move.

Travel insurance

As standard, you must take out travel insurance at the time of booking, and check with your insurance company regarding details of cover.

Any questions?

If you have any questions on the above or anything else that you would like to know, please feel free to contact us.

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All inclusive

Activities, meals, juices, accommodation and airport transfers (flights not included)

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Arrive and depart on any day of the week

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