Policies

Privacy Policy
We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated 18th February 2015.

Your Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

This privacy policy applies to booking through www.lacrisalidaretreats.com (“La Crisalida”) only and sets out how we use and protect any information that you give La Crisalida when you use this website.

La Crisalida is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Collection & Storage of Your Financial Details

We will NOT store any of your financial details (credit or debit card numbers) online.

What we collect

  • We will collect information about you when you request a quotation or ask for further information regarding our products and services. The type of information will include:
  • Name, sex and date of birth
  • Contact information including: address, postcode, telephone and email address
  • Possible health matters

What we do with the information we gather

We require this information to enable us to provide pricing and bespoke quotations for our services you asked for, and in particular for the following reasons:
Internal record keeping

If you agree, we may use information held about you, to provide you with information about other products and services which we and other La Crisalida companies offer, which we feel may be appropriate to you by email, telephone, post or other means.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can tick to indicate that you do not want to hear about La Crisalida news or special offers. Your information will not then be used for marketing purposes. If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at info@lacrisalidaretreats.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your personal data will not be transferred to countries outside the EEA by La Crisalida. You have the right to access your personal information (subject to certain exemptions). If you would like a copy of the information held on you please write an email to the La Crisalida Data Protection Officer at info@lacrisalidaretreats.com. A charge may be made for such requests.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

Disclaimer

The information contained in this Site is for general guidance on matters of interest only. Given the changing nature of laws, rules and regulations, and the inherent hazards of electronic communication, there may be delays, omissions or inaccuracies in information contained in this Site. Accordingly, the information on this Site is provided with the understanding that the authors and publishers are not herein engaged in rendering professional advice and services. As such, it should not be used as a substitute for consultation with professionals or other competent advisers.

Before making any decision or taking any action, you should consult someone at Lacrisalidaretreats.com. While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, Lacrisalidaretreats.com is not responsible for any errors or omissions, or for the results obtained from the use of this information.

All information in this Site is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will Lacrisalidaretreats.com, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Any external links from this Site connect to other Web Sites maintained by third parties over whom Lacrisalidaretreats.com has no control. Lacrisalidaretreats.com makes no representations as to the accuracy or any other aspect of information contained in other web sites.